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3.5

Great products and prices, but sloppy delivery and communication. I ordered two items (a pair of shoes and a wristlet clutch) which basically sat at the warehouse for 4 days being "processed" and never arrived until the afternoon of the day I left the country (several hours later) for the event for which I bought those items.

I only received a tracking number via email the day the items arrived at my home, and no other communication. It was very stressful.

I was forced to buy these items abroad and cancelling the order was not an option at that stage. Needless to say, I wasn't very pleased.

Reason of review: Order processing issue.

Location: Brooklyn, New York

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