I ordered 2 dresses, when they arrived one was exactly as pictured, the other not so much. Actually the only thing that looked the same as the picture on the website was the color. I called Charlotte Russe, explaining that they had sent me the wrong dress. The woman I talked to was extremely polite and helpful, she immediately sent out a replacement, and I was hoping it would look like the photo online this time.
Fast forward to today as I receive my package only to see it's the EXACT "wrong" dress they sent me before. It turns out the photo on the website is 100% inaccurate, and looks NOTHING what I received.
It's FLARED but supposed to be BODYCON
The STRAPS are WRONG
The LENGTH is WRONG.
I checked their whole website and I couldn't find a dress that looked anything like it at all.
I don't recommend ordering online from this company! BEWARE! Because now I have to go through the hassle of returning these dresses and hoping I'll be able to get my money back for false advertising!
Also, they claim that if you sign up with email you get a 20% off coupon. IT'S ALSO A LIE. They don't send you squat!!!!!
The website doesn't even allow customers to review products, also another red flag. I bet everyone who has ordered and received a completely different item would really put a damper on business hun???!
More Review Details
|Product or Service Quality|
|Advertised vs Delivered|
|Diversity of Products or Services|
|Discounts and Special Offers|
|Value for money|
|Exchange, Refund and Cancellation Policy|
What I liked
- 50 percent off sale
What I disliked
- Being lied to
- False advertising
- Not receiving my coupon
You May Also Like
- "I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I found a coat I absolutely adored so my mom..."
- "I ordered this dress from their website in a size small (I'm almost always a small). First of all, I WAS NOT expecting it to be this shiny. I planned..."
- "Last week I ordered a cute sweater. Easy right? Nope. It arrived yesterday (from china) and it is not at all what was pictured on the web site. I am..."
- "Gave my dog 3 wafers (she was 83#) of GNC calming tablets. In an hour she dropped dead on the floor. She had been running and playing in..."
- "I ordered an 8x10 enlargement of a family photo. It arrived with my grandson cut off on the right side and a lot of space on the left side...."
- "Bought miracle gel polish. Thought it would be good since I have a hectic travel schedule but want nice nails. TERRIBLE product. Looked great the night applied. By mid day..."
- "The reason for this message today is that I ordered my food through the drive thru jack in the box on sepulveda and border. We finished the small ice coffee..."
- "I ordered a blueprint and what I got was a black and white copy of a "blueprint". It's blurry and not worth mounting much less displaying. You..."
- "I know that moves can be tricky and I've worked with several national and local companies, but this was the WORST experience with a crew I have ever had. Honestly,..."