Laguna Hills, California
4 comments
Not resolved
3.0
Details
Customer service
Price Affordability
Product or Service Quality

My sister and I went to look at some shoes on Black Friday afternoon, there was only few customers in store, we found the shoes we wanted to try on, but few workers went passed us a couple of times and kind of just ignored us.... we finally tried some shoes on, and we ready to checkout.

We were paying separate, so my sister go first. The cashier asked if we want to donate a dollar and get the $10 off card for December (didn't mention with $50 purchase), we said no, and she asked if we want to round up our bill to $17 (it was $16.something). We were so tired, so we said "Yea sure" then we got confused, so I said "wait" and she ignored me and keep calculating how much to add up to $17. After she added to $17 my sister decided to get the $10 off card, then the cashier just added $1 to the bill (so the round up thing wasn't a donation?)

Then it was my turn, she asked me the same questions: "Want to donate? Want to round up?" I said: "No, why do we need to round up? We are paying with cards." She kind of just ignored my question and said: " you can donate a penny" and I just said "OK"

We got very confused, did the cashier just forced us to donate? We like to donate and help people, but we don't donate through stores, because we never heard of a charity received money from any clothing store like Charlotte Russe..

Reason of review: ignorance and confusion.

I liked: Clothing, Accessories, Shoes.

I didn't like: Confusion from staff, Ignorance from staff.

Had an Experience with Charlotte Russe?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#907917

Two things:

1.just because you've never heard of it doesn't mean it doesn't exist.

2.

If you don't want to do something, say no. If they ask again say no. No.

No.Simple.

Anonymous
to Anonymous #907942

I tried to tell her, but she ignored me.

KevinRichards
to Anonymous Orange, California, United States #908418

Nope you said yeah, she did not ignore.

KevinRichards
to Anonymous Orange, California, United States #908417

I think we are dealing with two little girls here whose parents were not there to encourage them to not be shy and say no.

You May Also Like

Dresslily - Terrible quality & service. Dresslily "I saw an ad for this website on facebook & a great looking white coat for cheap. It seemed too good to be true (free shipping & all) but I..." Read more Modlily - Dress did not match photo on website Modlily "I ordered a dress that I thought was beautiful on the modlily.com. I received a dress from modlily.com and it was hideous. It was made of poor quality and looked..." Read more I had the most awful experience with Modlily Modlily "DO NOT EVER BUY ANYTHING FROM Modlily. They listed a sweatshirt on their website for $90 original price as being on sale for $15. I thought it looked really warm..." Read more Italian Style Clothing - Armani AG Milano jackets SCAM Italian Style Clothing "Got scammed in Irvine yesterday 10/6/15 on Culver drive, small shopping center. Italian rep coming from fashion show.... Looking for JW airport to catch is flight to Ny and Milano.... He wanted to..." Read more Done Com - Poor customer service and unprofessionalism Done Com "We engaged done.com for replacing toilet seats and faucets in multiple bath rooms at our home in December. The service technician came late for appointment and left after two hours...." Read more Metropcs - Horrible Service, Customer Service & Experience Metropcs "Worst phone service provider I have ever used. The service is horrible the phone CCRS will place on hold 15 mins consecutive without even checking back in and make you..." Read more Crystal Springs Water - STAY AWAY FROM DS SERVICES of AMERICA WATER COMPANY Crystal Springs Water "DS Services of America, or in this case Crystal Springs Water is the worst company on the planet. They have the worst company rating in the nation. Go check the..." Read more Mercari - They do NOT care about YOU Mercari "Please remember, the Mercari team does not give 0 F***''s about you, always know this. I (was) a seller. I sold tons of stuff. I wrapped my packages in pink..." Read more